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TC Online

TC Online is a fully integrated , customised “ business – to – business” travel procurement solution

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Key Account Management

Financial Administration:

  • Analysis of existing travel practises and analysis of existing authorisation procedures
  • Implementation of required travel report
  • Assistance with the negotiation of corporate agreements
  • Monitoring of staff travel policy adherence
  • Account reconciliation
  • Credit Card benefits

Preferred Supplier Management :

Travel Connections provides opportunities through our Bidtravel purchasing power and strong relationships with preferred suppliers. Recommendations are provided on the management of corporate travel expenditure to ensure that the various thresholds and optimum benefits are achieved on negotiated corporate agreements.

Depending on travel expenditure, Travel Connections will negotiate corporate agreements on an ongoing basis and benchmark these against existing agreements to ensure that the best deals are achieved.

Travel Policy Management :

Travel Connections will assist in the formulation and management of the corporate internal travel policy. The travel policy will ensure that the corporate is generating the best returns by controlling expenditure and Travel Connections will report on “ savings “ as well as “ missed savings”.

The travel policy can be linked to the Service Level Agreement to ensure that we are achieving the set benchmarks for performance management.

Service Level Agreements :

We understand that corporate customers demand impeccable levels of service and we work closely with our customers to implement a Service Level Agreement. The Service Level Agreement provides documented guidelines for performance management to ensure that we are meeting the required expectations.

Internal workshops are conducted to ensure standardisation is achieved and we have a 24-hour response to queries.

MIS Reporting :

In our endeavour to maximise your company’s travel benefits we have invested in the latest management information and reporting technology. We will provide, on request, reports on a monthly or quarterly basis . There are a variety of reports available and we will customise and tailor these reports to support the accounting systems and processes required.